Service Desk

Elevate Support Excellence with Xapiens’ Service Desk Solutions

Xapiens innovative service desk management redefine efficiency, enhancing customer satisfaction and streamlining support operations. Transform your service desk experience and elevate your organization's performance with our cutting-edge technologies.

About Account Management

Xapiens Teknologi Indonesia offers comprehensive service desk solutions and technical support to businesses of all sizes across Indonesia. Our team of certified and experienced technicians is available 24/7 to provide you with fast and efficient IT support, ensuring minimal downtime and maximum productivity.

Our service desk solutions are tailored to the specific needs of your business. We offer customized solutions that include hardware and software support, network management, cybersecurity, cloud services, and more. Whether you need on-site support or remote assistance, we have got you covered.


Xapiens use modern technologies and tools to streamline our processes and provide optimal solutions for your business needs. We also provide proactive monitoring and quick responses to any incidents that may arise, ensuring that your business operations remain uninterrupted.

With our state-of-the-art technologies and best practices, we deliver reliable, fast, and effective support. Here are some of the key business benefits of service desk solution that clients can experience:

What we offer

Qualified IT Manpower

Incident management

Request management

IT asset management

Service level management

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