Managed Service

We are here to support your day-to-day operational functions and let you focus on the core business

About Xapiens Managed Service

Providing ICT managed service to improve your business operation efficiency

We support employee and company-level services focused to promote productivity in performing everyday routines from collaboration tools, working tools, and endpoint protection. We also provide end-user management, focused to enable and improve the overall company’s operations’ effectiveness and efficiency which covers infrastructure, network, and communication, as well as corporate applications.

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Our Solutions

Over 5 years providing Managed Service in various customer business domains

We assist our clients in their ICT managed Service, through optimization, streamlining, integration and automation of the business process. We make sure to always provide the best service for your business

As the business expands, employees may be asked to take on evolving ICT responsibilities that fall outside of their original roles. As ICT responsibilities increase, it becomes increasingly difficult for employees to focus on their primary job duties. This condition can be avoided by adding professional ICT managed like us, we provide the best service and support your company’s needs.

Scope of Solutions

Employee Productivity Management

As the business expands, employees may be asked to take on evolving ICT responsibilities that fall outside of their original roles. As ICT responsibilities increase, it becomes increasingly difficult for employees to focus on their primary job duties. This condition can be avoided by adding professional ICT managed like us, we provide the best service and support your company’s needs.

Scope of Solutions

Operational enablement focuses on streamlining product operations, such as building new feature capabilities. We have capabilities to manage your IT operations in various aspects, such as customer support, managed application, network, infrastructure/cloud, and cyber security.

Scope of Solutions

Operational Enablement

Operational enablement focuses on streamlining product operations, such as building new feature capabilities. We have capabilities to manage your IT operations in various aspects, such as customer support, managed application, network, infrastructure/cloud, and cyber security.

Scope of Solutions

We provide professional services to enable customers to focus on core business issues and let us perform all ICT-related tasks. Our team is experienced, reliable and licensed in their field

Scope of Solutions

Professional Services

We provide professional services to enable customers to focus on core business issues and let us perform all ICT-related tasks. Our team is experienced, reliable and licensed in their field

Scope of Solutions

How We Deliver

What makes xapiens managed services outstanding?

Easy and Swift System to start the service
ITSM Concept Standart and
Procedure
Guaranteed SLA (Service Level Agreement)
Common Practice ITIL Process
High Performing Support Team
Real-time reporting and
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Our Case

We have created success stories with our clients

Why Xapiens now and next

1. Experienced

We have built Xapiens more than a decade of experience supporting major companies’ operations throughout Indonesia.

2. Our client’s number #1

We are always ready when you need us. from call center and service desk at any time.

3. Fast and Agile

Speed is the currency. We work fast and efficiently.

4. Solve the right problem

Solving the right problem together with the benefits of technology.

Our solutions are made just for you

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